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LIQUID FIBRE (GPON) TERMS AND CONDITIONS

Wi-Fi Disclaimer

Wi-Fi coverage is unique to every House/Building, Liquid Telecom will use its best efforts to provide useful and reliable internet service. As a customer you acknowledge that Wi-Fi utilizes public, unlicensed radio-frequency spectrum. As such, Wi-Fi is subject to external interferences, environmental influences and other factors and variables beyond our reasonable control. Performance and coverage may be affected by:

a. Transmission and download speed accuracy;

b. Network congestion by other devices on your network;

c. Performance of your computer, tablets, PCs, Smartphones and other devices, configuration, and functionality of your Wi-Fi devices and wireless cards (including, but not limited to memory, storage and other limitations);

d. Physical obstructions and distances between your Wi-Fi Access point and the Wi-Fi Network. This maybe you are building design, construction materials and the distance to intended coverage areas, especially to outdoor areas and detached buildings;

e. Availability of electric power;

f. Transmission and equipment limitations, failures, maintenance or repair;

g. User error

Wi-Fi may also be interrupted, refused, limited or curtailed for these reasons. We are not responsible for data lost or misdirected due to these and other foreseeable and unforeseeable factors. Network speed is an estimate and is no indication of the speed at which your Wi-Fi device will operate.

In certain circumstances, repeaters are required to extend Wi-Fi Coverage. Extension of Wi-Fi coverage outside the default coverage of the CPE provided is at customer cost.