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30GB + Unlimited WhatsApp, Twitter and Facebook Terms and Conditions

Liquid Data On-The-Go is a bundled LTE service provided through the Liquid Telecom 4G LTE Network.

The promotion is available to new and existing Liquid Telecom customers who have purchased a Liquid Data On-The-Go sim.

This promotion will run from 1st October 2019 and end on 31st December 2019; subject to extension or cancellation at the discretion of Liquid Telecom Zambia. The decision to cancel will not affect validity of a customer’s purchased bundle.

The promotion entitles new and existing customers who purchase the promotional bundle of 30GB data to enjoy zero-rated use of WhatsApp, Facebook and Twitter (i.e. use of WhatsApp, Facebook & Twitter and does not deplete the purchased bundle of 30GB). This bundle has a validity period of 30 days. Unlimited use of WhatsApp, Facebook and Twitter is limited to the 30-day period. For a customer to use the zero-rated service beyond the 30-day period, they will need to purchase another promotional bundle within the promotion period.

In order to roll over unused data, customers will need to purchase another bundle of any size before expiry.

If the customer tops up any bundle that is not 30GB within the 30-day period, the zero-rated service under the promotional bundle will no longer be valid.

Customers are not obligated to use or purchase the promotional bundle beyond the initial 30-day period.

This promotion is available to customers around Zambia and accessible through Liquid Telecom Zambia’s 4G LTE Network.


100% Bonus Bundle Terms and Conditions

Liquid Data On-The-Go is a bundled 4G LTE service provided through the Liquid Telecom 4G LTE Network.

The product is available to new and existing Liquid Telecom customers who have purchased a Liquid Data On-The-Go sim.

This product subject to alteration or cancellation at the discretion of Liquid Telecom Zambia. The decision to cancel will not affect validity of a customer’s purchased bundle.

The product entitles new and existing customers who purchase any bundle between 1GB and 20GB data to enjoy a 100% bonus. This bundle has a validity period of 30 days while the bonus data has a validity period of 7 days. In the first 7 days after purchase, usage will be deducted from the bonus bundle until the bonus has expired or has been depleted. 

In order to roll over unused data, customers will need to purchase another bundle of any size before expiry.

Customers are not obligated to use or purchase the 100% Bonus bundles beyond the initial 30-day period.

This product is available to customers around Zambia and accessible through Liquid Telecom Zambia’s 4G LTE Network.


Unlimited Data on Netflix Bundle Terms and Conditions

Liquid Data On-The-Go is a bundled 4G LTE service provided through the Liquid Telecom 4G LTE Network.

The product is available to new and existing Liquid Telecom customers who have purchased a Liquid Data On-The-Go sim.

This product subject to alteration or cancellation at the discretion of Liquid Telecom Zambia. The decision to cancel will not affect validity of a customer’s purchased bundle.

The product entitles new and existing customers who purchase the bundle of 30GB or more data to enjoy zero-rated use of Netflix, YouTube, Facebook, Instagram, WhatsApp, Twitter and Google Play services (i.e. use of Netflix, YouTube, Facebook, Instagram, Twitter, WhatsApp and Google Play services does not deplete the purchased bundle of 35GB). This bundle has a validity period of 30 days. Unlimited use of Netflix, YouTube, Facebook, Instagram, WhatsApp, Twitter and Google Play services is limited to the 30-day period. Any cost of subscription to the services is the sole responsibility of the customer and is not covered in the Unlimited Data on Netflix bundle.

For a customer to use the zero-rated service beyond the 30-day period, they will need to purchase another Unlimited Data on Netflix bundle. In order to roll over unused data, customers will need to top up with another bundle of any size before expiry.

If the customer tops up a bundle that does not have Unlimited Data on Netflix within the 30-day period, the zero-rated service under this product will no longer be valid.

Customers are not obligated to use or purchase the Unlimited Data on Netflix bundles beyond the initial 30-day period.

This product is available to customers around Zambia and accessible through Liquid Telecom Zambia’s 4G LTE Network.


Terms and Conditions

  1. This contract shall be governed in accordance with the law of Zambia. 
  2. If the Customer is not the owner of the premises where the service is required, the Customer must obtain the necessary permission from the owner and the customer hereby indemnifies LIQUID TELECOM against all damages or claims resulting from the failure to obtain such permission relating to the installation and/or removal of the service. 
  3. The Customer shall allow LIQUID TELECOM free access to their premises during reasonable hours to inspect, install, maintain or remove telecommunications facilities or equipment. 
  4. The service shall be deemed to be in good working order unless and until LIQUID TELECOM is advised otherwise by the Customer. 
  5. LIQUID TELECOM shall not be liable for any damage done to any equipment used by the Customer in connection with this contract, whether that be due to misuse by the Customer, power fluctuations, lightning strikes, flood or power fluctuations or any other cause whatsoever. 
  6. LIQUID TELECOM shall not incur any liability for any loss or damages arising out of the provision, installation or maintenance of the service, whether direct or indirect, consequential or contingent and in particular shall not be liable for any financial loss or loss of profits, income, contracts, business or goodwill. 
  7. Should the Customer fail to pay any amount due under the terms of this contract or should the Customer breach any other term of this contract and fail to remedy that breach within seven days of written notice calling upon it to do so, LIQUID TELECOM shall be entitled, without further notice, either to suspend the service and/or to cancel this contract and LIQUID TELECOM shall be entitled to retain all payments made so far and to recover the remaining service charges set out in the Service Order Form, for the remainder of the period of the contract. 
  8. All costs and disbursements, including legal costs on an attorney and client scale, incurred by LIQUID TELECOM in consequence of any default on the part of the Customer and in recovering all amounts due to LIQUID TELECOM, and all collection commission due, shall be borne by the Customer and shall be paid by the Customer to LIQUID TELECOM on demand. A certificate issued and signed by a manager of LIQUID TELECOM stating the amount due and owing by the Customer shall be prima facie proof of the facts stated therein and may be used in support of any application for judgment by LIQUID TELECOM. 
  9. All disputes arising out of or relating to this contract including disputes as to the meaning of interpretation of any provision of this contract or as to the carrying into effect of any such provisions or as to the quantification or determination of any amount of thing required to be determined or quantified in terms of or pursuant to this contract, may be referred to arbitration by either party to this contract. 
  10. Subject to the provisions of this contract, the arbitration will be held under the provisions of the arbitration laws for the time being in force in the Republic of Zambia.
  11. The arbitrator will be an independent person agreed upon by the parties to the dispute and, failing such agreement within five (5) days after the date on which either party requests arbitration, the Arbitrator will be appointed by the Commercial Arbitration Centre in Lusaka. 
  12. Any award made by the arbitrator: will be final and binding on the parties to the agreement; and may be made an order of any court to whose jurisdiction the parties are subject. 
  13. Nothing in this contract shall be construed as limiting the rights of either party regarding institution of legal proceedings for intermediate relief on an urgent or other basis, pending the decision of the arbitrator.
  14. Either party shall be entitled to terminate this contract by written notice to the other in the event that: 
    • The other commits a breach of the terms and conditions of this agreement, all of which are declared to be material and fails to remedy the breach within Fourteen (14) days of the receipt of a written notice calling upon it to remedy the breach complained of; 
    • or the other party commits an act of insolvency or is placed under a provisional or final winding up or judicial management order or if such other party makes an assignment for the benefit of the creditors, or fails to satisfy or take steps to have set aside any judgment taken against it within seven (7) days after such judgment has come to its notice. 
  15. LIQUID TELECOM shall not be responsible for any breach, failure or delay in performing any obligation if such failure or delay is due to an act of God, war, fire, strike, accident, governmental acts or requirements, or other causes, either similar or dissimilar to the foregoing, beyond the party's control.
  16. The parties hereby choose the domicilum citandi et executandi for all notices and process as their respective addresses as given above. Any notice of any change of address must be given in writing by the party concerned and delivered by hand or sent by registered mail to the other party. The address so notified then becomes the domicilium citandi et executandi. 
  17. The Customer shall not assign or cede this contract or any rights hereunder.

Service Terms and Conditions

The following terms and conditions apply to Liquid Data On-The-Go and may be also be obtained as a hard copy from any Liquid Data On-The-Go Reseller or Agent Outlets. None of these terms below shall limit any Customer’s rights under existing Legislation in Zambia. Please note that this is no more than a summary of the conditions of use for Liquid Data On-The-Go and all Liquid Data On-The-Go customers must read this summary in conjunction with the Conditions of use published on the Liquid Telecom website situated at zambia.retail.liquidtelecom.com or which are otherwise available from Liquid Data On-The-Go Reseller or Agent Outlets.